How do I
install a program?
Please
run the file you downloaded and follow the instructions. If
special settings / operations are required, it will be clearly
stated both during installation procedure and in this site's
program page. (Back to Top)
Setup
messages?
Mainly,
you can encounter three kinds of messages during the setup
process.
First:
The
file you are tryin' to install is not newer than the one
already present,
with three options: Overwrite,
Overwrite All,
Skip.
This
message means that you already have that file in your PC, and
its version is newer than the version of the file included
inside the setup package.
You
should always choose the Skip
option, so no
library in your PC will be overwritten. Then, after setup
termination, check to see if installed program runs: if it
doesn't you have to run setup again, choosing the Overwrite
option.
Second:
The
file you are trying to install supports another language,
with three options: Overwrite,
Overwrite All,
Skip.
This
message means that you already have that file in your PC, but
it doesn't support english language.
Please be careful, because you can damage Windows itself
substituting such a library.
You
should always choose the Skip
option, so no
library in your PC will be overwritten.
Third:
Error
in registering MSADO.TLB,
with three options: Ignore,
Retry,
Stop.
This
message means your system is not able to store a reference to
that library inside the registry. But usually this happens
because that library is already registered.
Hence,
try to click the Ignore
button: setup will probably terminate without further errors.
If it doesn't you can try to install the Microsoft Data Access
Engine (msdac_typ) and then install
the program again. Usually this will fix the problem. (Back to Top)
How
do I run a program?
Once
installed, click on Start and on Programs: you will see an
entry called RicFreak Software. Open this, find your
program by its name and run it!
(Back to Top)
How do I
uninstall a program?
Click
on Start, then choose Settings, then Control
Panel.
Now
click on Add/Remove
Programs option, wait a little and a list will appear.
Scroll it and search for the program to uninstall, select the
program, click the Remove button and follow the instructions.
(Back to Top)
How
do I pay for my program?
Please visit this
page. (Back to Top)
How
long will you support the programs?
What
you can buy here is a lifelong license for using the programs.
This means that programs will be supported "forever".
Unfortunately, my life will end sooner or later (and so will
yours), so, please, give to the word forever its right meaning.
Anyway, when (if ever) a program will no more be supported, I
will send an e-mail to any registered customer, and will
publish an advice on program page too. Of course, support is
extended to freeware programs
too. (Back to Top)
Are
updates free of charge?
Yes,
forever. Any shareware program update will be notified to any registered
customer, and published on programs page, along with update
description, benefits and installation procedure.
Updates for
freeware programs, update description, benefits and
installation procedure will be published inside programs page.
(Back to Top)
Are
programs copy protected?
No,
they aren't, but shareware programs will only run in DEMO mode until you'll
provide your personal activation code. Any registered user will
receive a personal activation code (please don't forget to
include it in your messages/requests), so I can easily tracks
products and customers.
The decision about becoming a
supported customer or a thief is up to you.
Of course, freeware
programs are not copy protected at all. (Back to Top)
Where can I get more help?
First,
go to your program FAQ section, and try to search inside there.
If nothing applies to your problem, please send me an e-mail.
I know that it is a tedious task, but, please, remember to add
your personal code to your mail: it will be an help for me
and, consequently, for you.
Interesting questions will be
included in the program FAQ section.
(Back to
Top)